Our casino makes it simple to fund your balance, play our games and request a payout. We support several practical payment methods, every with clear limits and processing expectations. You can view the options available below before selecting the method that matches your preferred currency and location.
Payment methods at 5 dragons
We give our players a clear choice of payment methods for deposits and cashouts. Cards offer a familiar, convenient option, and electronic wallets enable faster account handling for eligible users. Bank transfers work well for higher transactions, and Bitcoin keeps the lobby moving with a digital-asset payment route where available. If you want to explore our slot collection, our 5 Dragons slot selection is available to play once your deposit has reached your account balance.
Each choice of payment option includes a distinct minimum funding amount, usual processing period and fee details. The examples below show indicative amounts; your confirmed limits may vary according to the method, account status and payment partner. We recommend checking the live payment screen before submitting a transaction.
| Payment method | Example minimum deposit | Typical processing time | Fee |
|---|---|---|---|
| Debit or credit card | 10 EUR | Instant to 2 business days | Free of charge |
| E-wallet | 10 EUR | Instant to 1 business day | Free of charge |
| Bank transfer | 50 EUR | 1 to 3 business days | Provider fee may apply |
| Bitcoin | 0.0002 BTC | Up to 10 minutes after network confirmation | Network fee may apply |
Our payment page displays which methods are at present available on your account. We do not require you to use a provider that is unavailable in your region, and our player support team can clarify the available options before you fund your balance.
How deposits and withdrawals move through our casino
Deposits transfer through a number of controlled stages, from payment authorisation to the credit of your player balance. Withdrawals follow a comparable sequence, with an internal approval review before the money leave our payment system. These checks help us keep a player's account history accurate and prevent unauthorised transactions from reaching a destination account.
You can follow the status of eligible requests from your account area. The applicable records of transactions completed steps, and pending requests show which stage requires action. A provider may need more time after we approve a payout, notably for bank or digital-asset transfers.
| Stage | Deposit | Withdrawal |
|---|---|---|
| 1. Method selection | You choose an enabled method and enter the amount. | You choose a verified payout destination and enter the amount. |
| 2. Authorisation | Your bank, wallet or network authorises the payment. | You authorise the transfer request in your account area. |
| 3. Provider confirmation | We receive confirmation from the payment provider. | We receive the requested funds and check account details. |
| 4. Balance or approval review | We credit the deposit to your casino balance. | We review the request and approve the payout. |
| 5. Completion | The transaction appears as completed. | The provider transfers the money to your destination. |
Keep your confirmation of the payment until the transaction is reads complete. If a stage stays pending beyond the stated handling window, contact our customer support team with the transaction date, method and amount so we can investigate it efficiently.
Deposit limits and funding details
Limits on deposits allow us to keep consistent controls across our payment methods. The lower starting point for card and e-wallet payments is 10 EUR, while bank payments begin at 50 EUR in our indicative schedule. Bitcoin deposits start at 0.0002 BTC. These are minimum examples rather than guaranteed limits for each account.
Supported methods depend on your account country, account currency and verification status. A failed or declined payment typically does not reduce your casino balance, but check the exact amount and destination details before trying again.
- Use only payment accounts registered in your own name.
- Check that the selected currency matches the provider’s transfer currency.
- Review the displayed fee and final amount before authorisation.
- Do not send deposits from shared or third-party accounts.
How we process withdrawals
Withdrawable money are transferred to a registered and verified destination. We may use the method you selected for your deposit, although your account may offer another eligible option. The available destination, minimum amount and expected handling time appear when you begin a withdrawal request.
Our internal review checks the request, your player account condition and the destination details. After approval, card and e-wallet payouts usually take less time than bank transfers. Bitcoin payouts depend on network processing after we release the transaction.
What can affect a payout?
Extra review may be required if account information does not match the provider handling payments, a password was changed recently or the transaction pattern warrants closer examination. We set out the reason when you will be asked for supporting information. You should not send documents through an unverified message or disclose account credentials to our team.
Player verification checks
Account checks may be requested when you register, add a payment option or submit a cashout request. We may request identification and evidence that you control the payment destination. Which documents are accepted, along with age and residency requirements, depends on the relevant rules for your location.
We review solely the information needed for the check. A clearer card photograph may be required and should show the name, number and relevant expiry details, with sensitive information concealed where allowed. Early completion of verification can reduce interruptions during a later payout request.
Payment security and record keeping
Payment data is handled to protect each account and preserve an accurate transaction record. We record essential details, including the method, amount, date, status and provider reference. Our customer support team uses the records to investigate disputes and recognise unusual account activity without asking for information you have already supplied.
Keep your own records too. Keep receipts and confirmations and check them against the transactions listed within your account area. If you spot an unfamiliar transaction, contact us right away and stop spending the affected account until it has been reviewed.
Payment support and troubleshooting
Our payment customer support team assists with missing deposits, delayed withdrawals, declined cards and verification enquiries. When you contact us, include your account identifier, transaction reference, payment method, date and a description of the issue. Never include a full card number, password or private key.
Frequent deposit problems involve missing bank confirmation, an unsupported currency and a rejected payment by the provider. When withdrawing, confirm the destination details and make sure each requested verification step is finished. Our team can then track the transaction through the related stage without unnecessary back-and-forth.
- Check your payment provider for a decline message or pending authorisation.
- Compare the amount sent with the amount recorded in your casino account.
- Allow the stated processing window before raising a query.
- Share only the information our support team requests through the verified support channel.
Our payments summary
Our casino supports practical deposits through cards, electronic wallets, bank payments and Bitcoin where each method is available to your account. Withdrawals follow a verified approval process, with processing times determined by the selected provider. We keep fees, limits and transaction stages visible so you can pick a suitable payment channel, fund your balance and request a payout with greater confidence.